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One moment you are watching the city roll by in the back seat of an Uber, the next you are dealing with a painful injury and a pile of bills. Rideshare crashes can leave riders, drivers, and even pedestrians scrambling for answers because the insurance rules feel anything but simple.
At Shlosman Law Firm, we help people in New Orleans cut through the confusion and recover the money they need to heal. If a rideshare trip ended in a wreck, keep reading to learn how we may help you move forward.
Legal Overview of Rideshare Accident Claims
Rideshare collisions involve more moving parts than a regular fender-bender, so a quick look at how the law treats these cases is helpful.
Louisiana follows a fault system, yet Transportation Network Companies (TNCs) like Uber and Lyft must carry layered insurance that activates at different stages of a trip. Figuring out which layer applies often decides who pays.
| App Status | Driver Activity | Company Coverage | Driver’s Personal Policy |
| Off | Personal errands | None | Primary |
| On, no ride accepted | Waiting for a request | $50,000 bodily injury per person, $100,000 per crash, $25,000 property damage | Excess once limitsare met |
| Ride accepted or passenger on board | Heading to pick up or carrying rider | $1,000,000 liability plus uninsured/underinsured motorist | Excess only after the company limits |
Louisiana’s comparative fault rule also matters. If more than one party shares blame, each pays according to their percentage. That means even if another car cuts the rideshare off, the driver or company may still owe you part of your losses.
How Shlosman Law Firm Supports Clients After a Rideshare Accident
After an injury, you deserve legal help that takes the weight off your shoulders. Here is how our team steps in.
Comprehensive Case Evaluation
We start by gathering crash reports, dash-cam clips, driver app data, and medical files. Our lawyers review the full impact of your injuries, from hospital bills to missed paychecks, then outline the strongest paths to compensation.
Claims Process
Insurance companies often use delay or low-ball tactics, and the added wrinkle of multiple policies only increases the risk. We handle every phone call and form, meet every filing deadline, and push for a settlement that reflects the harm you suffered.
Before a demand letter goes out, we make sure you know the number and why it covers:
- Emergency care, follow-up treatment, and future rehab
- Lost income and the value of any reduced earning power
- Pain, emotional stress, and loss of enjoyment of daily life
Aggressive Litigation When Necessary
If the company or its insurer will not pay a fair amount, we prepare the case for court. That includes subpoenaing ride data, working with accident reconstruction specialists, and presenting clear stories to a jury.
Clear and Consistent Communication
You will never be left guessing about your claim. We send regular updates, answer calls promptly, and break down legal terms into everyday language so you always know what comes next.
Common Challenges in Rideshare Accident Cases
Pursuing payment after a rideshare crash often feels like running through an obstacle course.
How We Address These Challenges
Below are a few hurdles we see most often, along with the steps we take to clear them:
- Layered insurance disputes. We review every policy, match it to trip data, and push the right carrier to accept fault.
- Blame-shifting among drivers. Our investigators examine video, skid marks, and phone records to pin down who caused what.
- Low settlement offers. We back our demands with medical opinions and economic reports that show the real cost of your injuries.
Frequently Asked Questions About Rideshare Accidents
People often share similar worries after a rideshare crash. The answers below may ease some of yours.
What should I do immediately after a rideshare accident?
Your health comes first, so seek medical care even if the pain feels minor. Call the police, take photos of vehicles and the scene, and collect the driver’s contact information along with app screenshots showing the trip details.
Who is liable for my injuries in a rideshare accident?
Liability depends on driver negligence, company coverage, and actions by any third vehicles involved. Under comparative fault, each negligent party pays a share that matches their percentage of blame.
What types of compensation can I recover?
You may claim money for medical costs, lost wages, future care, pain and suffering, and vehicle or personal property damage. In rare cases of reckless behavior, you may also pursue punitive damages.
Contact Shlosman Law Firm to Discuss Your Case
You should not carry the fallout of a rideshare crash alone. Our team stands ready to review your claim, explain your rights, and fight for every dollar you are owed.
Call us at 504-949-5174, email info@shlosmanlaw.com, or use our contact page to set up a free consultation. We only get paid when you do, so reaching out costs nothing. Let’s get your recovery started today.